Citrix Workspace app for Windows is an easy-to-install app that provides access to your applications and desktops using Citrix Virtual Apps and Desktops from a remote client device. Citrix Workspace app provides access from your desktop, Start menu, Citrix Workspace user interface, or web browsers. Citrix - Troubleshooting App & Desktop Virtualization - 7.6 Stop wasting time on other CCA 7.6 preparation material that claim to be updated. Citrix is making the exam more and more tricky, and your only way to work around that and pass on the first attempt, is to study and understand Citrix Virtualization in depth, which is the core design. Citrix Files allows you to access your files in ShareFile directly through a mapped drive providing a native Windows Explorer experience. Files are downloaded only when accessed and temporarily stored on your computer. Changes made to the files are automatically saved back to ShareFile cloud.
- Citrix Desktop Appliance Lock
- Citrix Workspace Desktop App
- Citrix Desktop App
- Citrix Desktop App Download
A typical Citrix environment can be so complex. What might seem like a simple problem in the Citrix Receiver can turn out to be very hard to troubleshoot. For instance, if a user’s Citrix Receiver is not launching applications, you need to consider a number of factors.
A lot of the solutions involve editing the Windows Registry—a high-risk operation that, if done wrong, can have serious consequences.
Citrix Receiver not Launching Applications: Misconfigured LogoffCheckSysModules registry value in HKLM
When published applications don’t launch and the user doesn’t see any error message, then admins don’t see any entry that stands out in the Event Log of your Citrix server. One of the places you’ll want to check is the value of LogoffCheckSysModules. This is found in the registry subkey:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCitrixwfshellTWI
The value of this registry key SHOULD NOT contain the executable for the application the user is attempting to launch. If the name of the executable in question is there, create a backup of the registry key and then remove the executable’s name from the key.
Application launch attempts in a published desktop get disconnected
When you attempt to launch a published application from a published desktop, that action may disconnect the session of the published desktop. That’s because Citrix receiver is configured by default to reconnect all open sessions upon launch.
To make the application launch succeed, you need to change the value of the WSCReconnectMode key from 3 to 0 in one of the following:
- 64-bit system: HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCitrixDazzle
- 32-bit system: HKEY_CURRENT_USERSOFTWARECitrixDazzle
Application not given enough time to launch
Some launch-related issues occur because certain applications need more time to launch. There are two registry key values you can change that might remedy the problem. Both are in the registry key:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCitrixwfshellTWI
The first is LogoffCheckerStartupDelayInSeconds. Try setting this initially to 10 seconds and then increase by 10 seconds until 600 seconds.
The second one is ApplicationLaunchWaitTimeoutMS. Try setting this initially to 10,000 milliseconds and then increase up to 30,000.
Notice that, for these two registry key values alone, much time can be spent trying out different values. And these are just some of the many possible causes why Citrix Receiver is not launching applications.
Citrix Receiver not Launching in Windows 10
Citrix Receiver for Windows 10 has a list of arguably smart features, however there are several issues that constantly pop-up and prevent Citrix Receiver from launching in Windows 10. For instance, launching Citrix with the regular domain user account fails to launch the desktops and applications. If your Citrix Receiver is not launching in Windows 10, mentioned below are the steps you can undertake to fix these errors.
1. Refresh Citrix Receiver applications.
Click on the drop-down next to your name in the upper-right corner of the menu, and click Refresh Apps.
2. Allocate full permissions to the user count being used.
Assign full permissions for the user account under HKEY_USERUSER_SIDSOFTWARECitrix on the client machine.
3. Download the latest available version to prevent compatibility issues.
Navigate to the Citrix Receiver icon >> Advanced Preferences >> About to check the version. Compare it with the latest available version and download a new one if it does not match.
4. Reset the Citrix Receiver if everything else fails. This might cause accounts, apps, and cached files to be removed.
Navigate to Receiver icon >> Advanced Preferences >> Reset Receiver. A prompt appears, asking if you want to reset the receiver. Click Yes, Reset Receiver and type the URL remote.ptlgateway.net in the popup box that appears next. Enter your credentials again.
Applications not launching on Apple Safari 12
Apple has removed the support for NPAPI, hence Citrix applications now fail to launch in Apple Safari 12. This problem can be solved by carrying out some changes in the server side or the client side. You can modify the web config under the Receiver for Web (RfWeb) site in the server. The client-side change includes enabling the Develop tab at the Safari menu, using which the Safari cache and all Safari Windows are closed prior to starting Safari to browse the Storefront’s receiver.
Avoid Citrix receiver not launching applications issues for good with Parallels RAS
To avoid Citrix Receiver application launch issues for good, shift to Parallels® Remote Application Server (RAS). Parallels RAS is a virtual application and desktop delivery solution with a much simpler architecture. Complex issues like those mentioned above are eliminated from the client-side and can usually be addressed by simply reinstalling or restarting the Parallels Client. In addition, users can also switch to the HTML5 Client until any issue is resolved.
Don’t just take our word for it—try it out yourself. Download your 30-day Parallels RAS trial now and say goodbye to all your application launch issues.
References
Geekworldinc | http://geekworldinc.blogspot.com/2014/02/
Lowell Vanderpool [YouTube video]| https://youtu.be/_U78iAem3uo
Carl Stalhood | https://www.carlstalhood.com/virtual-delivery-agent-vda-7-15-ltsr/
Work Anywhere | http://www.waw.raidghost.com/index.php/news-it-waw/blogueurs-follow/1363-virtual-delivery-agent-vda-712
Citrix Desktop Appliance Lock
Poppelgaard | https://www.poppelgaard.com/author/admin/page/110
Is your Citrix remote desktop not launching? The excessively sophisticated makeup of a typical Citrix infrastructure can pose a big problem when troubleshooting issues. Something as seemingly uncomplicated as a Citrix remote desktop not launching can be due to a number of causes. Here are four of the most common.
Troubleshooting any issue in a Citrix environment is usually a long, drawn-out exercise that can involve several components, from a Citrix Receiver on a client all the way to your Citrix servers.
Citrix Workspace Desktop App
1. Unspecified Secure Ticket Authority (STA)
When your Citrix remote desktop is not launching, one of the first things you’ll want to check is whether your NetScaler Gateway has, in fact, an STA specified in NetScaler Gateway > Virtual Servers > Published Applications. Add a valid STA URL if there is none.
2. Mismatching STA Servers in NetScaler Gateway Virtual Server and Storefront
While you’re inspecting STA URLs, you might as well check whether the STA server paths specified in NetScaler Gateway match what is specified in StoreFront. This mismatch issue can be avoided right from the start by making sure the STA servers you enter in the NetScaler Gateway wizard are also entered into StoreFront (or Web Interface, if that’s what you’re using).
3. Missing Certificate on NetScaler
When a user attempts to launch a desktop from Citrix Receiver, one of the several steps involved is a Secure Sockets Layer (SSL) handshake between Receiver and NetScaler Gateway. This would require the presence of an SSL certificate on NetScaler. Because of this, you need to make sure the right digital certificate is installed there.
4. Unopened Ports as a Cause of Citrix Remote Desktop no Launching
The Citrix infrastructure involves several ports, so you need to be sure they are opened in your firewall(s). Two ports you can check when a Citrix remote desktop is not launching are port 1494 (when Session reliability is OFF) or port 2598 (when Session reliability is ON). NetScaler Gateway will need either one of these ports to be open for it to communicate with XenApp/XenDesktop servers.
5. Receiver with Non-Elevated Permissions
When you log in as a normal user to Citrix Receiver without elevated permissions, you may see the list of apps and desktops; however, you cannot launch them. And when you relaunch Citrix Receiver with administrative permissions, and then login as a regular user, Citrix Receiver launches just fine.
To resolve this issue, ensure your account has full administrative permissions on the client machine (HKEY_USERSUSER_SIDSOFTWARECitrix). If your domain account lacks elevated permissions, back up your Registry and delete the Citrix Registry key. Next, exit the Citrix Receiver and relaunch it.
Citrix Desktop App
Note: You should be cautious when deleting the Registry key since the Registry Editor has its risks. Citrix can’t guarantee that issues arising from unstable OS will be solved. As such, ensure that you’ve backed up your Registry before editing it.
Avoid Citrix Remote Desktop not Launching Issues for Good
Seemingly mundane issues like a Citrix remote desktop not launching can already disrupt user productivity. Unfortunately, the sophisticated makeup of Citrix’s architecture makes it very susceptible to a lot of issues like this. If you can’t afford these downtimes, you just need to let go of Citrix altogether.
We suggest you try Parallels® Remote Application Server (RAS), a virtual application and desktop delivery solution with a more simplified architecture that makes it easy to pinpoint the root cause of any issue. That plus the fact that Parallels RAS provides precise information about any logon issue/error can save IT and users much-needed time.
References
Citrix Desktop App Download
JGSPIERS | https://www.jgspiers.com/citrix-receiver-launch-ica-file-does-not-open-nothing-happens/
StackOverflow | https://stackoverflow.com/questions/53299785/citrix-remote-desktop-not-working-on-new-computer
AdvancePro Technologies | https://support.zoho.com/portal/advanceprotechnologies/kb/articles/application-does-not-launch-when-attempting-to-open-it-through-the-citrix-web-interface-using-internet-explorer
Goliath Technologies | https://goliathtechnologies.com/blog/entertainment-company-resolves-citrix-end-user-experience-issues/